Inside first
Move furniture and electrical items away from water. Catch drips and protect flooring.
Do not improvise on wet ladders
Wind and loose coverings make an already risky job worse.
Useful evidence: keep one wide photograph that shows where the problem sits on the roof. Close-ups make more sense when the position is obvious.
Ask what is temporary
Emergency work may only make the roof weather-tight until a permanent repair can be done.
Ready to get the fault inspected?
If you have photographs from safe ground, send one wide view as well as any close-up.
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